Terms & Condition

Terms & Conditions

Welcome to PetsPrimeStore. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Use of the Website

  • You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

  • You agree not to misuse the website or violate any applicable laws and regulations.

  • You are responsible for maintaining the confidentiality of your account and login information.

2. Products & Orders

  • All products are subject to availability.

  • We reserve the right to cancel or limit the quantity of any order at our discretion.

  • Prices are listed in USD ($) and may change without prior notice.

  • Orders are confirmed only after successful payment is received.

3. Payment

  • We accept online payments through secure payment gateways.

  • Your payment information is encrypted and handled with strict confidentiality.

  • Orders will not be processed in the event of payment failure.

4. Shipping & Delivery

  • We aim to ship products within the estimated delivery timeframe stated on the website.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

  • Please ensure all delivery details provided are accurate to avoid delivery issues.

5. Returns & Refunds

  • Please refer to our Return Policy for comprehensive guidelines.

  • Returned items must be unused and in their original packaging.

  • Refunds (if applicable) will be processed within 7 business days after item inspection.

6. Offers & Discounts

  • Offers apply only to eligible items.

  • Discounts cannot be combined unless explicitly stated.

  • Offers are subject to change or cancellation without prior notice.

7. Intellectual Property

  • All content on this website, including logos, images, and text, is the property of PetsPrimeStore.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Reviews & Comments

  • You may post reviews or comments, but we reserve the right to remove any content deemed offensive, inappropriate, or misleading.

  • By submitting content, you grant us the right to use and display it on our platform and promotional materials.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability is limited to the amount you paid for the product or service.

10. Modifications

  • We reserve the right to update or modify these Terms & Conditions at any time.

  • Continued use of the website after changes are made constitutes your acceptance of the updated terms.

11. Contact Us

For any questions or concerns, please contact us at:
📧 Email: supports@petsprimestore.com